Arinc International Of Canada Ulc - Goleta, CA

posted 12 days ago

Full-time - Mid Level
Goleta, CA
10,001+ employees

About the position

This position is part of the Support Services team within the Digital Operations directorate at Raytheon Digital Technology. The role focuses on delivering service excellence in the use of various engineering tools across unclassified and classified environments. The candidate will engage with program personnel to implement engineering software solutions, manage installations and upgrades, and provide user support for engineering tools.

Responsibilities

  • Engage and consult with engineers on the implementation of engineering software solutions.
  • Assist programs in the use of and adoption of solutions and emerging technologies.
  • Manage installations and upgrades of engineering tools.
  • Deploy engineering applications, including software installations, configurations, integrations, and user acceptance.
  • Provide general user support for engineering tools.
  • Set and manage customer expectations while ensuring priorities are optimally met.
  • Function as part of the virtual Support Service & Maintenance support team.
  • Support multiple customers and work within specific schedule and cost constraints.

Requirements

  • Active and transferable U.S. government issued Secret security clearance is required prior to start date.
  • Typically requires a Bachelor's in an Engineering or technical discipline and a minimum of 5 years prior relevant experience.
  • Experience supporting tools for engineering disciplines (Software, System, Mechanical, Electrical, etc.) such as DevOPS Tools (Atlassian Suite, Jenkins, Coverity, Artifactory), Matlab, DOORs, Cameo, Creo, Vivado, Ansys, LabView.
  • Experience troubleshooting and solving complex engineering tool problems in a Windows, Unix, and/or Linux environment.

Nice-to-haves

  • Ability to work in a dynamic environment.
  • Experience utilizing common Engineering Tools.
  • Understanding and implementation experience with AGILE software principles and/or SAFE.
  • System administration experience in Windows and/or Linux based system.
  • Strong communication and presentation skills with the ability to interface with senior engineering leaders and program management personnel.
  • Strong ability to interact productively with end users, analysts, and customers in a diverse team setting, and work in a virtual environment where team members are not co-located.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Employee Scholar Program
  • Parental leave
  • Paid time off
  • Holidays
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