AT&T - Dallas, TX
posted about 1 month ago
The Principal System Engineer for Production Operations at AT&T is responsible for leading a team that ensures the high availability, reliability, and resiliency of customer and agent-facing applications across various platforms. This role involves providing 24x7 support, managing incidents, and overseeing operations related to eCommerce, Care, and Retail platforms built on microservices architecture. The position requires a strong focus on Site Reliability Engineering, incident management, and collaboration with various teams to optimize operational processes and enhance customer experiences.