Principal Tech Program Manager - Pharmacy Services, Amazon Pharmacy

$159,300 - $275,300/Yr

Amazon - Seattle, WA

Full-time - Senior

Seattle, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Principal Technical Program Manager at Amazon Pharmacy will play a crucial role in enhancing customer access to medications by managing compliance-focused projects and campaigns. This position requires a blend of technical expertise and project management skills to ensure adherence to regulatory standards while driving process improvements across teams. The role emphasizes collaboration, communication, and strategic alignment between technical and business teams to achieve operational excellence in pharmacy services.

Responsibilities

• Defining, scoping, and managing the delivery of compliance focused projects and campaigns from ideation.
• Diving deep into the workstreams across compliance programs to develop a broad domain and technical understanding of regulatory and customer expectations.
• Evaluating the efficacy of compliance program activities and leading improvements to enable delivery at scale.
• Anticipating bottlenecks and providing escalation management while balancing business needs with technical constraints.
• Setting and embodying team culture and the quality bar, driving cross-team alignment and resolving conflicts.
• Driving timely and transparent communication and reporting on progress on key deliverables and priorities.
• Managing emergent tasks against multiple shifting priorities, mitigating risks, and eliminating blockers.
• Leading collaborations on cross-team engagements and advising on challenging business goals.
• Bridging communication between technical engineering and business teams to connect business requirements with development roadmaps.
• Operating a quality rhythm of the business, continuously coordinating and driving adoption of improvement efforts.

Requirements

• 7+ years of technical product or program management experience.
• 10+ years of working directly with engineering teams experience.
• 5+ years of software development experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Bachelor's Degree required.

Nice-to-haves

• 8+ years of hands-on work managing complex technology projects experience.
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules.

Benefits

• Full range of medical benefits
• Financial benefits including equity and sign-on payments
• Comprehensive employee benefits package