Principal Technical Product Manager, Portland, OR

$115,900 - $136,300/Yr

PacificCorp - Portland, OR

Full-time - Principal

Portland, OR

Utilities

About the position

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, and diversity, equity, and inclusion. The Principal Technical Product Manager will be responsible for leading Agile product delivery for new and existing technology products and technical, operational processes. This role will work within the Scaled Agile Framework (SAFe) to manage and coordinate process and technology development for products that enable asset data and system performance tracking and reporting. The Principal Product Manager will identify and develop opportunities for new, innovative, and cost-effective products while analyzing and developing positions on emerging technologies. Additionally, this role will provide input into program and technology strategy development, evaluate the cost-effectiveness of engineering proposals, and maintain compliance with company tariffs and program delivery. The Principal Product Manager will also be responsible for the management and administration of program agreements with delivery vendors and the development of delivery infrastructure in support of assigned programs.

Responsibilities

• Apply Agile methodologies to research and define user problem statements, use cases, and functional requirements for multiple products
• Perform benchmarking for alternative approaches and insights
• Identify improvement needs based on external and internal stakeholder input, measurement and evaluation, and gap analysis
• Apply Agile methodologies to develop prioritized project plans, product roadmaps, and resource allocations for multiple products
• Manage external and internal stakeholder relationships and oversee development milestones with transparency; appropriately involve necessary stakeholders for changes in processes or technology requirements
• Manage vendor relationships and work closely with vendor product teams to coordinate delivery and implementation of enhancements, issue resolution, and new products
• Conduct user testing and product demo sessions as part of an iterative development process to ensure the deliverables fulfill specified acceptance criteria, achieve desired business outcomes, and include any documentation required
• Promote a continuous improvement mindset by conducting retrospectives and sharing lessons learned
• Oversee budget development and coordinate budget activities with various groups
• Support creation and delivery of process and technology training for end users including documentation, presentations, and in-person or virtual instructor-led trainings
• Provide regular written and verbal updates to leadership on project status, successes, and lessons learned
• Work closely with leadership teams to identify ways to collaborate and meet business objectives
• Coordinate license procurement and payments for supported applications
• Support regulatory activities by writing testimony, responding to data requests, meeting with regulators and other IOUs, and providing content for regulatory processes
• May lead teams. Train/mentor junior staff.

Requirements

• Bachelor's Degree in Business, Computer Science, Engineering; or the equivalent combination of education and experience
• 7 years related professional experience
• Demonstrated experience applying Agile practices to manage complex, enterprise-level software development and implementation
• Demonstrated experience applying Agile practices to manage product backlogs and use cases, create product roadmaps, and coordinate resource allocation for multiple products
• Advanced communication and interpersonal skills to coordinate with team members and internal customers to develop problem statements, use cases, and prioritize backlog items across multiple workstreams.

Nice-to-haves

• Master's Degree in Business, Computer Science, or Engineering
• Experience using and supporting electric utility data systems
• Experience developing and supporting applications within the Palantir Foundry platform
• Experience managing cross-functional product teams
• Experience managing projects with more than 20 internal and external stakeholders
• Scaled Agile Framework (SAFe) Product Manager/Product Owner certification
• Project Management Professional (PMP) certification

Benefits

• Health care
• Retirement
• Paid time off
• Tuition assistance
• Paid short-term and long-term disability
• Paid bereavement leave