Starbucks - Seattle, WA
posted 14 days ago
The Principal, Technical Product Manager at Starbucks is responsible for the strategic value, usability, and performance of the company's technology platforms, particularly focusing on ServiceNow and AWS Connect. This role involves leading the development of a modern global technology platform for Starbucks Contact Centers, ensuring that it meets the needs of customers, partners, and suppliers. The position requires a blend of technical expertise and product management skills to drive product definition, analysis, and delivery, while fostering cross-functional collaboration and innovation.