Principal Technical Program Manager - Chief of Staff

JPMorgan Chase - New York, NY

Full-time - Senior

New York, NY

Credit Intermediation and Related Activities

About the position

The Principal Technical Program Manager - Chief of Staff role at JPMorgan Chase involves leading complex technology projects within the AI/ML and Data Platforms organization. This position focuses on integrating innovative solutions to enhance global operations, ensuring alignment with strategic goals, and fostering collaboration across various teams. The role requires advanced analytical skills, technical fluency, and exceptional communication abilities to manage resources, budgets, and stakeholder relationships effectively.

Responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration.
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks.
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies.
• Report directly into the Chief Information Officer and partner with the Chief Business Technologists across the AI/ML and Data Platforms (AMDP) organization to maintain and execute governance processes, metrics and measurements aimed at creating a consistent operating model and driving efficiency and quality across the organization.
• Set the agenda, coordinate logistics, and create materials for meetings including offsites, town halls, and monthly/quarterly business reviews.
• Track execution of action items originating from Global Technology Leadership meetings, AMDP Leadership meetings, and regulatory sources.
• Partner with Finance & Business Management on key business management functions including project/resource management, budget/forecasting, vendor management, and financial analysis.
• Partner with GT Strategy & Product and Agility Office to ensure book of work alignment across the portfolio.
• Partner with HR on key resource management functions such as requisitions, talent development, and performance management.

Requirements

• Proven experience in managing complex technical programs and projects in a corporate environment.
• Strong analytical reasoning and adaptability skills to navigate ambiguity and drive change.
• Demonstrated technical fluency in AI/ML and Data Platforms.
• Exceptional communication and influencing abilities to foster productive relationships with stakeholders.
• Experience in resource management, budgeting, and financial analysis.

Nice-to-haves

• Experience in the finance industry or similar sectors.
• Familiarity with governance processes and metrics in technology organizations.
• Knowledge of emerging technologies and best practices in program management.

Benefits

• Health insurance coverage
• 401k retirement savings plan
• Paid holidays
• Professional development opportunities
• Flexible scheduling options