Principal Technical Program Manager, Executive Director

JPMorgan Chase - Seattle, WA

Full-time - Senior

Seattle, WA

Credit Intermediation and Related Activities

About the position

As a Principal Technical Program Manager in the Core Platform Engineering organization, you will lead complex, multi-functional technology projects that significantly impact various stakeholders, including clients and employees. This role requires advanced analytical reasoning and adaptability to break down objectives into manageable tasks while navigating ambiguity. You will manage resources, budgets, and cross-functional teams to deliver innovative solutions aligned with the firm's strategic goals, fostering productive relationships with stakeholders and ensuring effective risk management.

Responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration.
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks.
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes.
• Guide the selection and implementation of appropriate technologies, platforms, and software tools leveraging advanced technical fluency.
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies.
• Develop the strategic priorities for Core Platform Engineering, serving as an objective thought partner to the C-suite and other senior leaders.
• Collaborate with teams across LOBs and functional areas (e.g., data science, finance, product, human resources, communications, marketing).
• Scope and structure projects.
• Lead teams in project execution to identify issues and actionable opportunities, design solutions, and quantify potential impact to the business.
• Develop junior team members both formally and informally.

Requirements

• 7 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations.
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions.
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives.
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments.
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives.
• Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions.
• Strong communication, presentation, and influencing skills - ability to collaborate and build relationships with colleagues at all levels and achieve goals without direct control over resources.
• High level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership.
• Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly.

Nice-to-haves

• Bachelor's Degree in Business, Computer Science, or related field.
• Experience in Product Delivery or exposure to Technology or Platform products.