Principal Technical Program Manager - OCI Technical Strategy and Oversight

$87,800 - $199,500/Yr

Oracle - Seattle, WA

Full-time - Principal

Seattle, WA

Publishing Industries

About the position

As part of the Technical Strategy & Oversight (TSO) Team, a Technical Program Manager (TPM) plays a critical role in aligning priorities from various service teams, collaborating with cross-functional stakeholders, and driving end-to-end execution of complex projects. This TPM will design, coordinate, and execute technical solutions that have a significant impact on our customer experience and scalability. The ideal candidate will possess a strong understanding of various cloud technologies and technical trade-offs, and will be an exceptionally strong communicator, both written and verbally, with a well-rounded technical background and a history of leading large-scale projects from inception to completion. The role of the TPM is distinct from that of a project manager and a program manager. A TPM is equipped to drive issues beyond what a traditional program manager can do due to their deeper technical skills and expertise. This role requires the TPM to manage large-scale and complex technology projects focused on improving the Collaboration Services used across the entire Oracle employee population. The TPM will be responsible for managing the development and implementation process of specific company products, involving departmental or cross-functional teams focused on the delivery of new or existing products. This includes planning and directing schedules, monitoring budgets, and ensuring the completion of projects on schedule and within budget constraints. The TPM will also be responsible for customer and stakeholder communication and engagement, documenting customer requirements, articulating the current status and progress, and converting customer requirements into engineering requirements. The role demands a natural problem-solver and strategic thinker who takes ownership, efficiently communicating findings and progress to cross-functional teams, senior leadership, and the broader organization. The TPM will represent the product/team up to the VP level independently and will be the most knowledgeable person in the team about the execution, trade-offs, and the rationale behind them. Flexibility and resilience in response to changing or ambiguous situations are essential, as is the ability to imbibe Oracle's corporate values in action and spirit.

Responsibilities

• Drive execution and manage the development and implementation process of specific product/services involving departmental or cross-functional teams focused on the delivery of new or existing products.
• Document customer requirements/gaps/pain points and prioritize them.
• Articulate the current status, progress made, and next steps through engagements and weekly status reports.
• Convert customer requirements into engineering requirements and articulate them to engineers.
• Work hand in hand with designated Service Delivery Managers.
• Plan and direct schedules and monitor budget/spending.
• End-to-end ownership of overall project/program.
• Monitor the project from initiation through delivery.
• Assign and monitor work of systems analysis and program staff, providing technical support and direction.
• Validate and review final products per requirements including reports, test metrics, and processes before delivering to customers.
• Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints.
• Mitigate risks/showstoppers and manage escalation.
• Build required reports and dashboards on JIRA and/or Confluence.
• Represent the product/team up to the VP level independently and at a higher level with appropriate coaching.
• Explain team's analyses and recommendations to leadership while discussing technical trade-offs in product development with engineers and product managers.
• Demonstrate flexibility and resilience in response to changing or ambiguous situations.

Requirements

• BS or MS degree or equivalent experience in Computer Science (or related field).
• Ten or more years of project management, product design, or related experience.
• Previous experience or understanding of cloud technologies, engineering, software, and systems development lifecycles.
• Strong background in Technical Program Management.
• Data-driven approach to solving problems and ability to deep dive to understand the nature of a problem.
• Experience developing or managing engineering or product portfolio planning and tracking processes and cadences.
• Ability to clearly articulate the value-add of TPM to engineering and product organizations.
• Natural problem-solver and strategic thinker who takes ownership.
• Efficiently and effectively communicate findings/progress to cross-functional teams, senior leadership, and the broader organizations.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion.
• Short term disability and long term disability.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Flexible Vacation provided to all eligible employees assigned to a salaried position.
• 11 paid holidays.
• Paid sick leave: 72 hours of paid sick leave upon date of hire.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal.
• Voluntary benefits including auto, homeowner and pet insurance.