Principal Technical Project Manager - Onsite

Unclassified - Coppell, TX

Full-time - Senior

Coppell, TX

1-10 employees

About the position

Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies, managing loan portfolios for businesses that own mortgage loans, such as banks and real estate investment firms. The Principal Technical Project Manager is a hands-on position responsible for the overall direction, coordination, implementation, execution, control, and completion of multiple complex program-level efforts. This role ensures consistency with the company's vision, strategy, commitments, and goals. The Principal Technical Project Manager applies professional principles, practices, and techniques to lead program-level efforts through project teams, controlling project schedule, cost, scope, and quality to meet program-level objectives for the business and technology. The Principal Project Manager will leverage decades of proven experience operating one of the largest non-bank owned origination and servicing platforms in the country. This position is crucial in supporting Retail, Wholesale, Correspondent, and Direct to Consumer channels for Joint Ventures and Partnerships. The role requires leading the planning, execution, monitoring, controlling, and closing of assigned projects or programs, ensuring that all project milestones are identified and tracked effectively. The Principal Project Manager will work closely with stakeholders to assemble project teams, negotiate resources, and proactively manage risks and issues to ensure successful project delivery. In addition to managing project scope, schedule, and budget, the Principal Project Manager will ensure that change control procedures are efficiently utilized to maintain project integrity. This position demands a strategic mindset, excellent communication skills, and the ability to manage multiple complex projects simultaneously, making it essential for the success of the organization.

Responsibilities

• Accountable for the project team, resources, and the success or failure of the project against Scope, Schedule, and Budget.
• Accountable for the program team, resources, and the success or failure of the program against expected outcomes and benefits.
• Responsible for leading the planning, execution, monitoring, controlling, and closing of assigned projects or programs.
• Identifies and tracks key project or program milestones (base-lining critical path).
• Works with project or program stakeholders and management to determine necessary skill sets and assemble the project or program team based on scope and expectations, including, as necessary, cross-department and outsourcing coordination.
• Negotiates and influences cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the course of the project or program life cycle.
• Pro-actively anticipates project or program risks, issues, dependencies, and constraints and ensures adequate response strategies are put in place to ensure delivery or outcomes and benefits are not compromised.
• Tracks, manages, and reports as required.
• Ensures change control procedures and processes are efficiently and effectively used to maintain control of scope, resources, schedule, and cost.

Requirements

• 15+ years' experience in the field or equivalent combination of suitable education and experience.
• PMI PMP Certification desired.
• Previous mortgage banking experience a plus.
• Experience with Azure Dev Ops as a project lifecycle management and defect tracking tool a plus.
• Experience with Smartsheet as a project management tool for schedules, resource management a plus.
• Relevant IT work experience working in distributed and heterogeneous computing environments comprised of both packaged and custom applications.
• IT experience in IT procurement, technology software development, software engineering, QA, business systems analysis, user acceptance testing, and post-production support.
• Knowledge of data center operations, telecommunications, network engineering, data center applications, client/server computing, and production operations support.

Nice-to-haves

• Experience in leading cross-functional teams including IT and Business members.
• Familiarity with various software development lifecycle methodologies.
• Strong reasoning and research skills.

Benefits

• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match!
• Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions.