Disney Experiences - Orlando, FL

posted 2 months ago

Full-time - Senior
Orlando, FL

About the position

The Principal Technical Project Manager plays a crucial role within Disney Experiences - Technology & Digital, where the team is dedicated to creating immersive digital experiences for Disney's premier vacation brands. This position is responsible for overseeing all aspects of project management for large programs and projects, ensuring that they are delivered on time and within budget. Reporting to the Senior Manager of Technology Project Management, the Principal Technical Project Manager will lead high-priority, multi-site strategic programs and collaborate with various engineering teams, including Software Engineers, Product Managers, and Architects, to establish effective processes that enhance efficiency and success across all program areas. In this role, the Principal Technical Project Manager will manage large-scale, complex programs, ensuring seamless collaboration across different teams and workstreams. They will anticipate risks, develop mitigation plans, and maintain accurate project documentation, including RAID logs, project plans, and budget tracking. The ability to articulate technical solutions into business strategies and understand their impact on business value is essential. Financial management is also a key responsibility, requiring the reconciliation of project actuals, forecasting course corrections, and maintaining up-to-date budget documentation. Resource management is another critical aspect of this role, as the Principal Technical Project Manager will align resource capacity maps to project plans while accounting for cross-project dependencies. They will monitor resource capacity to balance work and budget effectively. Additionally, the role involves risk management and problem-solving, where the manager will assess scope changes and variances, communicate impacts to timelines and budgets, and collaborate proactively to identify solutions to unexpected issues. Stakeholder communication and management are vital, as the Principal Technical Project Manager will drive stakeholder coordination to ensure a clear understanding of project requirements, goals, and timelines. They will create and own communication plans, manage stakeholder expectations, and build strong relationships based on trust. Transparent project reporting is also a key responsibility, involving the preparation of project status presentations, dashboards, and data-driven storytelling for leadership and executives. The Principal Technical Project Manager will enable data-driven storytelling through visualization tools and maintain comprehensive meeting minutes to track progress towards goals and milestones.

Responsibilities

  • Act as a key leader for a high-priority, multi-site strategic program.
  • Lead and drive cross-functional projects through the full delivery life cycle, ensuring timely and on-budget delivery.
  • Work with engineering teams to establish processes that ensure success on high-priority business initiatives.
  • Lead and direct junior technical project managers during the project lifecycle.
  • Manage large-scale, complex programs and ensure seamless collaboration across various teams and workstreams.
  • Anticipate risks and develop mitigation plans.
  • Maintain accurate project documentation, including RAID log, scope, project plans, and budget.
  • Articulate technical solutions into business strategy and understand their business value.
  • Reconcile project actuals and determine forecast course corrections.
  • Maintain up-to-date budget documentation and communicate forecast changes to leadership.
  • Align resource capacity maps to project plans and monitor resource capacity.
  • Manage scope changes and variances, assessing impacts to timeline and budget.
  • Drive stakeholder coordination and engagement to ensure understanding of project requirements and timelines.
  • Create and own communication plans and manage stakeholder expectations.
  • Prepare and facilitate project status presentations and dashboards for leadership.

Requirements

  • 10+ years of technical project/program management experience working with technical teams developing enterprise class solutions.
  • Technical aptitude in Cloud, APIs, services, database technologies, and software development lifecycle.
  • Strong influence and negotiation skills, with professional maturity and organizational savvy.
  • Hands-on experience with Agile, Lean, Kanban, and Waterfall methodologies.
  • Deep understanding of Agile technical practices, DevOps, and testing concepts (CI/CD, TDD).
  • Significant experience in coaching and mentoring teams on project management practices.
  • Excellent organizational, communication, and time management skills with attention to detail.
  • Experience managing large budgets.

Nice-to-haves

  • Technical project management experience in Commerce or a related field.
  • Project Management Professional (PMP) Certification.
  • Experience in supporting large-scale, global software development programs.
  • Agile Certifications such as CSM, ACP, CPO, SAFe, or LeSS.

Benefits

  • Health insurance coverage.
  • 401k retirement savings plan.
  • Paid holidays and vacation time.
  • Professional development opportunities.
  • Flexible scheduling options.
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