Providence
posted 3 months ago
The Principal Technical Support Engineer PHP position at Providence Health Plan is a remote role that requires some minor travel for meetings as needed. This position is part of the End User Computing team and reports directly to the Manager of Infrastructure Engineering. The Principal Client Engineer will be responsible for establishing the systems and processes necessary to define, implement, and track the configuration of the client computing environment at Providence Health Plan. This role involves effective collaboration with various business and IT groups across the organization to design and deliver a progressive, high-quality client architecture that adheres to security, software/hardware standards, and applicable regulations. The scope of work includes physical, virtual, and mobile client solutions. In this role, the individual will be expected to leverage their extensive experience in systems integration and engineering, particularly with tools such as Microsoft System Center Configuration Manager (SCCM) and Microsoft Endpoint Manager. The Principal Client Engineer will also manage an environment of over 4,000 distributed client systems, ensuring that all systems are configured correctly and maintained according to best practices. The position requires a strong understanding of Microsoft Active Directory and Group Policy, as well as hands-on experience with Advanced Group Policy Management (AGPM). The ideal candidate will have a broad range of experience with desktop hardware, client virtualization, and mobile platforms, including smartphones and tablets, and will be responsible for enterprise desktop image management and development. At Providence, caregivers are not just valued; they are invaluable. The organization fosters a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. The Principal Client Engineer will play a crucial role in supporting this mission by ensuring that the client computing environment is robust, secure, and efficient, ultimately contributing to the overall success of the organization.