Providence

posted 3 months ago

Full-time - Senior
Remote
10,001+ employees
Hospitals

About the position

The Principal Technical Support Engineer PHP position at Providence is a remote role that requires some minor travel for meetings as needed. This position is part of the End User Computing team and reports directly to the Manager of Infrastructure Engineering. The primary responsibility of the Principal Client Engineer is to establish the systems and processes necessary to define, implement, and track the configuration of the client computing environment at Providence Health Plan. This role involves collaborating effectively with various business and IT groups across the organization to design and deliver a progressive, high-quality client architecture that adheres to security, software/hardware standards, and applicable regulations. The solutions provided will encompass physical, virtual, and mobile client environments. At Providence, caregivers are not just valued; they are considered invaluable. The organization fosters a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. The Principal Client Engineer will play a crucial role in ensuring that the technology infrastructure supports the mission of caring for everyone, especially the most vulnerable in the communities served by Providence. The position requires a strong technical background, excellent problem-solving skills, and the ability to work collaboratively in a fast-paced environment. The ideal candidate will have a passion for technology and a commitment to delivering high-quality solutions that enhance the client computing experience.

Responsibilities

  • Establish systems and processes for configuration management of the client computing environment.
  • Collaborate with business and IT groups to design and deliver client architecture solutions.
  • Ensure compliance with security, software/hardware standards, and applicable regulations.
  • Manage an environment of 4,000+ distributed client systems using enterprise management technology.
  • Oversee enterprise desktop image management and development.
  • Implement software packaging, patch deployment, and configuration management.

Requirements

  • Bachelor's Degree in Computer Engineering, Computer Science, or related field, or equivalent education/experience.
  • 6 years of systems integration and engineering experience with SCCM, software packaging, patch deployment, and configuration management.
  • 8 years of experience managing an environment of 4,000+ distributed client systems with enterprise management technology.
  • 8 years of experience with Microsoft Active Directory and Group Policy.
  • 6 years of hands-on experience with Advanced Group Policy Management (AGPM).
  • 10 or more years of experience with a broad range of desktop hardware, client virtualization, and mobile platforms.
  • 6 years of experience in enterprise desktop image management and development.

Nice-to-haves

  • Master's Degree in Computer Engineering, Computer Science, or related field, or equivalent education/experience.
  • Certifications such as Microsoft AZURE, O365 Enterprise, Teams, PowerShell, SCCM, Intune are strongly preferred.

Benefits

  • 401(k) Savings Plan with employer matching
  • Health care benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • Paid parental leave
  • Vacation and holiday time off
  • Voluntary benefits
  • Well-being resources
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service