Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back. We're looking for a Principal User Experience Researcher to join Splunk's Research & Insights team! As a Principal User Experience Researcher, your hands-on, multi-method abilities will define a northstar vision and drive the user research strategy forward for the AI team. These multi-methods include leading foundational studies, conducting interviews with key customers, using statistics to analyze data, and traditional design research like usability and participatory design. You will proactively drive a research roadmap and partner with cross-functional teams to identify high priority research opportunities, rooted in user problems, that align to business goals. You will inspire teams to push their current boundaries of what is possible, identify and set product strategy, while helping teams understand complex UX ecosystems through seamlessly synthesizing data into engaging reports and other artifacts. You have a clear vision of what the future of user experience for Splunk products is, and have the courage to uphold that vision through forward-thinking research. In this role, you'll build empathy and understanding of what users need, while closely collaborating with designers, engineering, product management and various other functions daily, to help define the future of Splunk. We're looking for thinkers and innovators who are willing to challenge the status quo and are energized by developing creative solutions to complex problems. This role requires managing diverse partners across Design, Engineering, Product, that span across multiple product verticals.
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