Principal User Experience Researcher

$131,900 - $213,400/Yr

Autodesk - San Francisco, CA

Full-time - Senior

San Francisco, CA

Publishing Industries

About the position

The Principal User Experience Researcher at Autodesk is a strategic and empathetic leader responsible for conducting impactful research across various product domains. This role involves mentoring a team of UX researchers, facilitating collaboration, and driving a culture of continuous improvement and innovation. The researcher will work closely with cross-functional teams to deliver actionable insights that enhance user experiences in a fast-paced production environment.

Responsibilities

• Lead, mentor, and develop a team of UX researchers.
• Foster a collaborative and innovative team environment to scale and increase performance velocity.
• Facilitate prioritization of projects and balance workload across the team.
• Develop relationships across the company to inform research projects and collaborate on end-to-end research.
• Drive a culture of experimentation in the design and development process.
• Identify opportunities and deliver tests based on service prototypes and participatory research activities.
• Develop and deliver testing protocols for a CI/CD environment.
• Partner with UX Manager to integrate insights from tools like Fullstory.
• Collaborate with UX designers, service designers, product managers, and engineers to integrate research findings into design decisions.
• Advocate for user-centered design principles across the organization.
• Share synthesized insights with broader stakeholders and document team impact.

Requirements

• 8+ years of professional research experience.
• Experience in delivering qualitative and quantitative results to improve product strategy and development.
• Up-to-date toolkit of research methods, knowing when to be lean and when to be rigorous.
• Experience conducting impactful research in Agile teams.
• Ability to collaborate with a wide set of stakeholders including designers and product managers.
• Skills to distill complex ideas to their essence.
• Demonstrated inquisitive mind and empathy for customers.
• Value for collaboration and team engagement.
• Ability to think holistically and find patterns.
• High quality communication skills.
• Eagerness to work in complex environments and derive simple solutions.
• Continued curiosity to evolve skills for themselves and team members.

Nice-to-haves

• Bachelor's degree or above in cognitive or experimental psychology, human computer interaction, human factors, business, or related field.
• Experience with eCommerce or platform experiences.
• Experience researching multichannel experiences.
• Experience with Fullstory or other analytics tools.
• Familiarity with Lean UX and Lean Research methodologies.
• Experience with Agile software development.
• Experience with stakeholder management and promoting alignment.
• Experience influencing decision makers.

Benefits

• Health and financial benefits
• Time away and everyday wellness
• Annual cash bonuses
• Stock grants
• Comprehensive benefits package