Autodesk - Washington, DC

posted 9 days ago

Full-time - Senior
Washington, DC
Publishing Industries

About the position

The Principal User Experience Researcher at Autodesk is a strategic and empathetic leader responsible for conducting impactful research across various product domains. This role involves mentoring a team of UX researchers, facilitating collaboration, and driving a culture of continuous improvement and innovation. The researcher will work closely with cross-functional teams to deliver actionable insights that enhance user experiences in a fast-paced production environment.

Responsibilities

  • Lead, mentor, and develop a team of UX researchers.
  • Foster a collaborative and innovative team environment to scale and increase performance velocity.
  • Facilitate prioritization of projects and balance workload across the team.
  • Develop relationships across the company to inform research projects and collaborate on end-to-end research.
  • Drive a culture of experimentation in the design and development process.
  • Identify opportunities and deliver tests based on service prototypes and participatory research activities.
  • Develop and deliver testing protocols for a CI/CD environment.
  • Partner with UX Manager to integrate insights from tools like Fullstory.
  • Advocate for user-centered design principles across the organization.
  • Share synthesized insights with broader stakeholders and document team impact.

Requirements

  • 8+ years of professional research experience.
  • Experience in delivering qualitative and quantitative results improving product strategy and development.
  • Up-to-date toolkit of research methods, knowing when to be lean and scrappy and when to be rigorous.
  • Experience conducting impactful research in Agile teams.
  • Ability to collaborate with a wide set of stakeholders including designers, product managers, and software developers.
  • Skills to distill complex ideas to their essence.
  • Demonstrated inquisitive mind and empathy for customers.
  • Value for collaboration and bringing your team along with you.
  • Think holistically and find patterns.
  • High quality communications.
  • Eagerness to work in complex environments and derive simple valuable solutions.
  • Continued curiosity to evolve skills for themselves and team members.

Nice-to-haves

  • Bachelor's degree or above in cognitive or experimental psychology, human computer interaction, human factors, business, or related field.
  • Experience with eCommerce or platform experiences.
  • Experience researching multichannel experiences.
  • Experience with Fullstory or other analytics tools.
  • Familiarity with Lean UX and Lean Research methodologies.
  • Experience with Agile software development.
  • Experience with stakeholder management and promoting alignment.
  • Experience influencing decision makers.

Benefits

  • Health and financial benefits
  • Time away and everyday wellness
  • Annual cash bonuses
  • Stock grants
  • Comprehensive benefits package
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