Principal User Researcher

$187,500 - $240,000/Yr

Unclassified - Boston, MA

posted 2 months ago

Full-time - Senior
Boston, MA

About the position

Circle is seeking a Principal User Researcher to lead its research practice, focusing on understanding user needs and driving product strategy. This role involves collaborating with various teams to integrate qualitative and quantitative data, shaping product direction, and advocating for user-centric design. The Principal User Researcher will also contribute to building a strong research culture within the organization, ensuring that user insights are at the forefront of product development.

Responsibilities

  • Develop an understanding of users, their journeys, and needs in the web 3, crypto, and blockchain space.
  • Build and promote a user research culture within the organization.
  • Collaborate with cross-functional teams to integrate qualitative and quantitative data.
  • Generate insights that inform medium and long-term product strategy.
  • Craft narratives that build empathy for users in decision-making processes.
  • Act as a thought leader in research and advocate for user needs.
  • Contribute to the growth of the UX organization by implementing best practices and methodologies.

Requirements

  • 10+ years of user research experience in an applied research setting or similar.
  • Strong understanding of industry trends and issues to inform future vision.
  • Proactive in identifying research opportunities and executing them.
  • Ability to align key stakeholders with user needs through effective communication.
  • Experience in driving product roadmaps by articulating user needs.
  • Ability to navigate complex information and adapt to changing environments.
  • Experience in mentoring and guiding fellow researchers and product teams.
  • Bachelor's, Master's, or PhD in human behavior related fields.

Nice-to-haves

  • Experience in solving service design challenges for complex workflows.
  • Familiarity with storytelling techniques to communicate research results.

Benefits

  • Base Pay Range: $187,500 - $240,000
  • Annual Bonus Target: 17.5%
  • Equity & Benefits including medical, dental, vision, and 401(k)
  • Discretionary vacation policy
  • 10 days of paid sick leave per year
  • 11 paid holidays per year in the U.S.
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