Principal User Researcher

$187,500 - $240,000/Yr

Unclassified - Chicago, IL

Full-time - Senior

Chicago, IL

About the position

Circle is seeking a Principal User Researcher to lead its research practice, focusing on understanding user needs and driving product strategy. This role involves collaborating with various teams to integrate qualitative and quantitative data, shaping product direction, and advocating for user-centric design. The Principal User Researcher will also contribute to building a strong research culture within the organization, ensuring that user insights are at the forefront of product development.

Responsibilities

• Develop an understanding of users and their journeys in the web 3, crypto, and blockchain space.
• Build and promote a user research culture within the organization.
• Collaborate with cross-functional teams to integrate qualitative and quantitative data.
• Generate insights that inform medium and long-term product strategy.
• Craft narratives that build empathy for users in decision-making processes.
• Act as a thought leader in user research and advocate for user needs.
• Contribute to the growth of the UX organization by implementing best practices and methodologies.

Requirements

• 10+ years of user research experience in an applied research setting or similar.
• Strong understanding of industry trends and issues to inform future vision.
• Proven ability to identify research opportunities and execute them effectively.
• Experience in aligning key stakeholders with user needs through effective communication.
• Ability to impact and drive product roadmaps by articulating user needs.
• Experience in navigating complex information and adapting to changing environments.
• Strong storytelling skills to communicate research results and influence product direction.
• Experience in mentoring and guiding fellow researchers and product teams.

Nice-to-haves

• Bachelors, Masters, or PhD in human behavior related fields such as Computer Science, HCI, Experimental Psychology, Sociology, Information Science, Economics, Political Science, or Mathematics.

Benefits

• Base Pay Range: $187,500 - $240,000
• Annual Bonus Target: 17.5%
• Equity & Benefits including medical, dental, vision, and 401(k)
• Discretionary vacation policy
• 10 days of paid sick leave per year
• 11 paid holidays per year in the U.S.