Principal User Researcher

$187,500 - $240,000/Yr

Unclassified - Atlanta, GA

Full-time - Senior

Atlanta, GA

About the position

Circle is seeking a Principal User Researcher to lead its research practice, focusing on understanding user needs and driving product strategy. This role involves collaborating with various teams to integrate qualitative and quantitative data, shaping product direction, and advocating for user-centric design. The Principal User Researcher will contribute to building a strong research culture within the organization and ensure that user insights are at the forefront of product decisions.

Responsibilities

• Develop an understanding of user journeys and needs in the web 3, crypto, and blockchain space.
• Build and promote a user research culture within the organization.
• Collaborate with cross-functional teams to integrate qualitative and quantitative data.
• Generate insights that influence medium and long-term product strategy.
• Craft narratives that build empathy for users in decision-making processes.
• Act as a thought leader in user research and advocate for user needs.
• Contribute to the growth of the UX organization by implementing best practices and methodologies.

Requirements

• 10+ years of user research experience in an applied research setting or similar.
• Strong understanding of industry trends and issues to inform future vision.
• Proactive in identifying research opportunities and executing them.
• Ability to align key stakeholders with user needs through effective communication.
• Experience in solving service design challenges for complex workflows.
• Research mentorship for fellow researchers and product management peers.
• Bachelor's, Master's, or PhD in human behavior related fields.

Benefits

• Base Pay Range: $187,500 - $240,000
• Annual Bonus Target: 17.5%
• Equity & Benefits including medical, dental, vision, and 401(k)
• Discretionary vacation policy
• 10 days of paid sick leave per year
• 11 paid holidays per year in the U.S.