Principal User Researcher

$187,500 - $240,000/Yr

Unclassified - Phoenix, AZ

Full-time - Senior

Phoenix, AZ

About the position

Circle is seeking a Principal User Researcher to enhance its research practice by deeply understanding user needs and driving product strategy. This role involves collaborating with various teams to integrate qualitative and quantitative data, shaping product direction, and advocating for user-centric design. The Principal User Researcher will also contribute to building a strong user research culture within the organization.

Responsibilities

• Develop an understanding of user journeys and needs in the web 3, crypto, and blockchain space.
• Build and promote a user research culture within the organization.
• Collaborate with cross-functional teams to integrate qualitative and quantitative data.
• Generate insights that inform medium and long-term product strategy.
• Craft narratives that build empathy for users in decision-making processes.
• Act as a thought leader in user research and advocate for users' needs.
• Contribute to the growth of the UX organization by implementing best practices and methodologies.

Requirements

• 10+ years of user research experience in an applied research setting or similar.
• Strong understanding of industry trends and issues to inform future vision.
• Proactive in identifying research opportunities and executing them.
• Ability to align key stakeholders with user needs through effective communication.
• Experience in navigating complex information and adapting to changing environments.
• Experience in solving service design challenges for complex workflows.
• Research mentorship experience for fellow researchers and product teams.
• Bachelor's, Master's, or PhD in human behavior-related fields.

Benefits

• Base Pay Range: $187,500 - $240,000
• Annual Bonus Target: 17.5%
• Equity & Benefits including medical, dental, vision, and 401(k)
• Discretionary vacation policy
• 10 days of paid sick leave per year
• 11 paid holidays per year in the U.S.