Principal UX Content Designer

$135,910 - $223,285/Yr

McAfee - San Jose, CA

posted 3 months ago

Full-time - Principal
San Jose, CA
Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

We are looking for a Principal UX Content Designer who will play a key role in transforming McAfee's user experience. As we transition from an enterprise-centric model to a consumer-first approach, this role will be instrumental in crafting clear, compelling, and user-centered content that enhances our products and supports our mission of protecting people. In this role, you will collaborate closely with product management, engineering, design, and marketing teams to create content strategies that resonate with our users. Your work will help shape the voice of McAfee across all digital touchpoints, ensuring that our products are not only secure but also intuitive and engaging. Content Strategy Leadership: Define and drive the content strategy for McAfee's consumer products, ensuring that every piece of content is aligned with our mission to protect and empower users. Craftsmanship: Develop clear, concise, and user-friendly content that simplifies the product experience. Solve complex user, product, and business problems through innovative UX writing and content design solutions. Collaboration: Work closely with product managers, designers, engineers, and other stakeholders to develop a unified product narrative. Ensure consistency in voice, tone, and messaging across all user touchpoints. Systems Thinking: Lead the creation and refinement of content design processes, frameworks, and patterns that can be scaled across teams and products. Establish best practices for UX writing and content design that drive user engagement and satisfaction.

Responsibilities

  • Define and drive the content strategy for McAfee's consumer products.
  • Develop clear, concise, and user-friendly content that simplifies the product experience.
  • Solve complex user, product, and business problems through innovative UX writing and content design solutions.
  • Work closely with product managers, designers, engineers, and other stakeholders to develop a unified product narrative.
  • Ensure consistency in voice, tone, and messaging across all user touchpoints.
  • Lead the creation and refinement of content design processes, frameworks, and patterns that can be scaled across teams and products.
  • Establish best practices for UX writing and content design that drive user engagement and satisfaction.

Requirements

  • 4+ years of experience in UX writing, content strategy, or a related field, with a strong portfolio demonstrating your ability to craft user-centered content.
  • 3+ years of experience leading content design projects, with a proven ability to manage and influence cross-functional teams.
  • A portfolio or link showcasing your work is required.

Nice-to-haves

  • Master's degree in a relevant field, or equivalent practical experience.
  • Experience working in a complex, cross-functional organization, with a deep understanding of how to balance user needs with business goals.

Benefits

  • Bonus Program
  • 401k Retirement Plan
  • Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
  • Paid Parental Leave
  • Support for Community Involvement
  • 14 Paid Company Holidays
  • Unlimited Paid Time Off for Exempt Employees
  • 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year
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