Nationstar Mortgage - Coppell, TX
posted 8 days ago
Full-time - Senior
Coppell, TX
Credit Intermediation and Related Activities
About the position
The Principal, UX/UI Designer at Mr. Cooper Group is responsible for creating user-centered design solutions that meet customer needs while aligning with business priorities. This role involves leading design projects from conception through implementation, ensuring a focus on customer experience and delivering value to the business. The designer will work collaboratively with cross-functional teams to develop complex, data-heavy products that are easy to use and visually appealing, while also promoting digital and mobile adoption.
Responsibilities
- Serve as product design lead, collaborating with designers, product managers, architects, and engineers to achieve results.
- Envision, design, and deliver compelling end-to-end customer experience solutions across multiple products and platforms.
- Create UI designs for responsive web and native mobile experiences, ensuring quality, accessibility, and continuity with other products.
- Leverage design artifacts to create sketches, conceptual designs, storyboards, and prototypes.
- Engage with developers, project managers, and QA throughout the design/build process to ensure optimal product outcomes.
- Support customer insights initiatives, including focus groups, usability testing, and observational research.
Requirements
- 10 years of digital design experience with a strong portfolio.
- Significant experience in web, mobile, and connected device design.
- Solid understanding of digital capabilities and mobile application design.
- Strong visual design skills with proficiency in Sketch and Figma.
- Experience creating storyboards and improving user process flows.
- High proficiency in visual design tools such as Photoshop, Illustrator, and Invision.
Nice-to-haves
- Experience in HTML, CSS, and JavaScript for rapid prototyping.
- Strong history of working in an Agile/Scrum development model.
Benefits
- Equal Opportunity Employer
- Supportive work environment
- Opportunities for professional development
