Print Business Manager

$35,000 - $45,000/Yr

UPS - Lakeway, TX

Full-time - Mid Level

Lakeway, TX

Couriers and Messengers

About the position

The Print Manager at The UPS Store is responsible for leading the print team and driving print growth within the store. This role involves consulting with customers to understand their needs, recommending appropriate print products, and managing the production workflow to ensure quality and efficiency. The Print Manager plays a crucial role in enhancing revenue through effective customer engagement and product knowledge, while also overseeing the daily operations of the print department.

Responsibilities

• Educate customers on business solutions and print product offerings.
• Apply knowledge of print products and production methods to make product recommendations.
• Effectively apply knowledge of printing concepts such as paper considerations, file formatting, and output settings.
• Apply knowledge of color management to educate customers and make file adjustments as needed.
• Provide customers with quotes and follow up on complex orders.
• Brainstorm and mock-up design ideas for customers.
• Meet with customers to present concepts and adjust designs to fit their needs or taste.
• Effectively manage production workflow, schedules, and production materials.
• Manage quality control throughout the production process to ensure finished products meet quality standards.
• Follow and understand quality guidelines and interpret instructions in written or oral form.
• Proofread orders and understand all job requirements before beginning the desktop process.
• Operate and maintain print and finishing equipment.
• Deliver print sales and production training to other Center Associates.

Requirements

• 1-2 years of experience in a related field or a two-year degree in graphic design or a related field.
• Knowledge and application of Adobe Creative Software and Microsoft Office (2 years preferred).
• Knowledge and application of printing concepts.
• Project management skills.
• Print quoting experience.
• Strong computer skills, including Microsoft Office and Adobe Suites (2 years preferred).
• Production scheduling experience.
• Production experience with digital printing and bindery equipment.
• Ability to work independently in a quick turn environment.
• Good concept of color management and ability to apply file adjustments.
• Ability to follow and understand quality guidelines.
• Ability to operate and maintain print and finishing equipment.
• Strong verbal and written communication skills, including spelling and math.

Nice-to-haves

• Experience in customer service or sales in a print environment.
• Familiarity with digital printing technologies and trends.

Benefits

• Competitive salary based on experience.
• Opportunities for professional development and training.