Crunchyroll - Dallas, TX

posted 2 months ago

Full-time - Mid Level
Dallas, TX

About the position

As a Privacy Analyst at Crunchyroll, you will play a critical role in centralizing and leading the data privacy program across our subsidiaries. This position demands a dedicated professional who can manage and standardize data privacy processes, maintain privacy technologies, and serve as the primary contact for privacy-related partnerships and escalations. Your mission will be to ensure our data privacy efforts are scalable, compliant, and efficient as our company grows and faces increasing regulatory demands. This position will report into our Director of Security and is required to be hybrid in our Dallas office. In this role, you will own and manage the data privacy processes including GDPR, CCPA, LGPD, and other regulatory requirements. You will process data privacy requests and cases efficiently using OneTrust, handle third-party deletion requests, and ensure that they are processed in accordance with regulatory requirements. You will also provide detailed workflows to assist engineering teams in creating automations or create these workflows yourself. Additionally, you will act as the official point of contact for internal and external data privacy inquiries, partnerships, and escalations, driving the prioritization and development of automation and technology solutions to enhance data privacy processes. Collaboration is key in this role, as you will work with key internal stakeholders to ensure that all data privacy documentation, workflows, and logs are comprehensive, up-to-date, and compliant with legal standards. You will collaborate with Legal, Product, Engineering, and Customer Experience teams to inform data privacy or data deletion workflows to ensure compliance. Furthermore, you will support the GRC and Privacy Programs as needed, staying up to date on technology trends and data privacy best practices, and leveraging best practices and industry standards regarding data privacy and data deletion processes.

Responsibilities

  • Own and manage the data privacy processes including GDPR, CCPA, LGPD, and other regulatory requirements.
  • Process data privacy requests and cases efficiently using OneTrust.
  • Handle third-party deletion requests and ensure compliance with regulatory requirements.
  • Provide detailed workflows to assist engineering teams in creating automations or create these workflows yourself.
  • Act as the official point of contact for internal and external data privacy inquiries, partnerships, and escalations.
  • Drive the prioritization and development of automation and technology solutions to enhance data privacy processes.
  • Collaborate with key internal stakeholders to ensure comprehensive, up-to-date, and compliant data privacy documentation, workflows, and logs.
  • Work with Legal, Product, Engineering, and Customer Experience teams to inform data privacy or data deletion workflows.
  • Support the GRC and Privacy Programs as needed.
  • Stay up-to-date with emerging data privacy legislation and global data privacy regulations.

Requirements

  • 3 years of experience in data privacy operations or a related field.
  • Strong understanding of global data protection laws including GDPR, CCPA, and LGPD.
  • Experience with data privacy management tools such as OneTrust.
  • Experience with data management, architecture, and system integrations.
  • Ability to work cross-functionally and collaborate effectively with various teams.

Nice-to-haves

  • Bachelor's degree in Information Technology, Business Administration, related field, or equivalent experience.
  • Experience in a global consumer environment.
  • Certification in data privacy (e.g., CIPP, CIPT, or CIPM).
  • Experience in automation and integrating privacy technology solutions.
  • Prior experience in handling regulatory audits and compliance checks.

Benefits

  • 401(k) matching
  • Commuter assistance
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
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