Memorial Hermann - Houston, TX

posted 4 days ago

Full-time
Houston, TX
Hospitals

About the position

The Intake Representative for Occupational Medicine at Memorial Hermann is responsible for facilitating occupational injuries through the emergency center. This role acts as a liaison between patients, medical and nursing staff, employers, and other ancillary services, ensuring efficient communication and coordination of care.

Responsibilities

  • Facilitate occupational injuries through the emergency center.
  • Act as a liaison between patients, medical and nursing staff, employers, and ancillary services.
  • Communicate with employers, hospital departments, medical and nursing staff regarding patient status.
  • Process return-to-work forms and obtain medical staff signatures.
  • Collect and process drug testing requirements accurately.
  • Scan and email medically needed information to appropriate recipients.
  • Coordinate test pickups with couriers and provide patients with physician-issued prescriptions.
  • Maintain and restock supplies as needed.
  • Adhere to Compliance/Program Integrity requirements and HIPAA regulations.
  • Promote individual professional growth and development by meeting education and skills competency requirements.

Requirements

  • High School Diploma or GED required.
  • Certified/Registered Medical Assistant or Emergency Medical Technician preferred.
  • One year or more of business office experience in a hospital, emergency room, or medical office environment preferred.
  • Knowledgeable in OSHA record sensitivity, Workman's Compensation, and Occupational Medicine services preferred.
  • Excellent customer service and telephone etiquette skills required.
  • Effective oral and written communication skills are necessary.
  • Ability to organize, prioritize, and multi-task.
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