PRN Medical Receptionist - CenterWell - Richland Hills

Centerwell, Limited Partnership - Fort Worth, TX

Full-time - Entry Level

Fort Worth, TX

Real Estate

About the position

As a PRN Medical Receptionist at CenterWell, you will play a crucial role in creating a welcoming environment for patients and ensuring the smooth operation of front-desk activities. Your responsibilities will include greeting patients, managing appointment schedules, and handling various administrative tasks that contribute to the overall patient experience. You will be the first point of contact for patients, making it essential to have a friendly demeanor and excellent communication skills. This position is ideal for someone who is not only dedicated to providing exceptional customer service but also interested in personal and professional growth within the company. In this role, you will be responsible for outreach to potential new patients, which involves collecting patient charges and ensuring that all customer-related issues are resolved promptly and effectively. You will also initiate the coordination of care documents on behalf of patients, ensuring that all necessary information is accurately recorded and communicated. Maintaining the reception area is another key aspect of your job, as it reflects the professionalism and care that CenterWell embodies. The ideal candidate will thrive in a fast-paced environment and be able to multitask effectively while maintaining a positive attitude. You will work closely with other healthcare professionals to ensure that patients receive the best possible care and support during their visits. This position offers a unique opportunity to be part of a caring community that prioritizes health and well-being.

Responsibilities

• Welcome patients and coordinate front-desk activities.
• Outreach to potential new patients and collect patient charges.
• Ensure quality customer problems are resolved.
• Initiate coordination of care documents on behalf of patients.
• Maintain the reception area and appointment schedules.

Requirements

• High school diploma or equivalent.
• Previous experience in a medical office or customer service role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills and familiarity with office equipment.

Nice-to-haves

• Experience with electronic health records (EHR) systems.
• Bilingual skills are a plus.

Benefits

• Flexible scheduling options.
• Opportunities for professional development and growth within the company.