Wilbur-Ellis - Ontario, CA
posted 6 days ago
- Entry Level
Ontario, CA
1,001-5,000 employees
Merchant Wholesalers, Nondurable Goods
About the position
Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment. "We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you."
Responsibilities
- Assists with electronic order entry and processing (sales order, shipping documents, invoicing) utilizing JD Edwards Enterprise Resource Planning (ERP) software
- Responds to customer sales inquiries in a timely, accurate, and appropriate manner
- As part of the support team, document and process product use recommendations as required
- Utilizing JDE, enter and process customer's orders as requested. Meet or exceed timelines established under Timely Transaction Processing Policy (TTP)
- Submit and code bills and invoices to our AP department for payment.
- Work closely with the Sales and Operations team to maintain adequate inventory levels to meet customer needs. Order product as required.
- Conduct monthly inventory cycle counts and annual full inventory reconciliations.
- Assist the Sales Team with inaccurate customer pricing and quickly resolve any inquiries or concerns
- Prepare standard use and sales reports as well as any custom reports as requested by management, sales, and customer
- Assist branch manager with paperwork for onboarding new employees and maintaining employee DOT files.
- Assists other office team members in administrative tasks to ensure quality customer service, meeting deadlines, and sales support
- Supports Sales and/or Operations Manager as requested
Requirements
- High School Diploma or equivalent
- Proficiency with computers to intermediate level utilizing Microsoft Windows, Windows applications, and ERP order entry systems. JD Edwards practice and process training will be provided
- Knowledge of mathematical concepts and the ability to apply such concepts as fractions, percentages, and ratios to practical application with accuracy
- Ability to sit at a desk and/or computer terminal to perform writing and/or keying/typing information for protracted periods of time
- Mobility to move freely across uneven terrain both indoors and outdoors safely
Nice-to-haves
- Strong interpersonal and effective communication skills (verbal, written, and utilizing all media (phone, e-mail, text)) for interaction with customers and fellow employees, including the ability to maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
- Practical organization skills with strong attention to detail, along with the ability to multi-task and prioritize multiple assignments
- Ability to respond professionally to common inquiries or complaints from sales staff and other employees, customers, regulatory agencies, suppliers, etc.
- Reads, writes, and speaks the English language fluently
Benefits
- Base compensation for this position is $19.33 - $22.00 per hour
- Eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits
