Procedures Content Strategist
Apple•Cary, NC
377d
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About The Position
The Procedures Content Strategist at AppleCare is responsible for leading the planning and creation of content-driven experiences within Collaborative Procedures and Bullet News. This role focuses on improving the Advisor experience by optimizing procedural content for AppleCare Advisors, ensuring high-quality content that meets business needs and enhances user engagement. The strategist will utilize analytical skills to identify content gaps, prioritize improvements, and collaborate with cross-functional teams to develop effective content strategies.
