Process Design Engineer

Insight Global - San Antonio, TX

Full-time

San Antonio, TX

Administrative and Support Services

About the position

The Process Design Engineer role at Insight Global involves gathering and analyzing internal business requirements through various methods such as interviews and workflow analyses. The engineer will translate these requirements into detailed functional designs for development, testing, and implementation, while applying methodologies and preparing necessary documentation.

Responsibilities

• Gather and analyze internal business requirements through interviews and facilitated discussions.
• Translate users' business requirements into detailed functional designs.
• Prepare detailed specifications and related documentation for development and testing.
• Apply methodologies for process design and documentation.

Requirements

• Fraud operations subject matter knowledge across products and processes.
• Fraud support subject matter knowledge related to team functions.
• Experience in process design and documentation.
• Knowledge of change management principles.
• Project management skills.

Nice-to-haves

• Process mapping experience.