Process Engineer/ Technical Procedure Writer

$132,995 - $149,635/Yr

Genesis10 - Richmond, VA

Full-time - Entry Level

Richmond, VA

Professional, Scientific, and Technical Services

About the position

The Process Engineer/Technical Procedure Writer will play a crucial role in the financial industry by identifying and implementing process improvements, documenting processes, procedures, and work instructions related to vulnerability remediation. This position is a contract role that requires a blend of technical writing and process engineering skills to enhance operational efficiency.

Responsibilities

• Identify and implement process improvements, including engineering new processes and re-engineering existing processes.
• Document processes, procedures, and work instructions related to vulnerability remediation procedures.

Requirements

• Experience with Process Analysis, Process Engineering, & Process Improvement efforts.
• Experience with process automation, workflow, and automation tools.
• Ability to write clear and concise procedure and workflow instructions, manuals, and job aides.
• Ability to compile procedural instructions from Technical SMEs in verbal or written format and translate into clear and well-defined instructions and procedure artifacts.
• Investigative mindset - ability to capture independent pieces of information, link them together and re-present them in simple and digestible format.

Nice-to-haves

• Experience in Server Vulnerabilities / Cloud Admin / System Admin (Win/Linux) / Vulnerability Management.
• Basic understanding of Application & Server Architecture.
• Prior experience in Confluence and JIRA to document content and retain knowledge artifacts.
• Experience with Confluence, ServiceNow and vulnerability management.

Benefits

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average).
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available