Process Engineer/ Technical Procedure Writer

$132,995 - $149,635/Yr

Genesis10 - Scottsdale, AZ

Full-time - Entry Level

Scottsdale, AZ

Professional, Scientific, and Technical Services

About the position

Genesis10 is seeking a Process Engineer/Technical Procedure Writer for a contract position in the financial industry. The role involves identifying and implementing process improvements, documenting processes, procedures, and work instructions related to vulnerability remediation procedures. This position is available in multiple locations including Chicago, IL, Chandler, AZ, and Richmond, VA, with a significant remote work component.

Responsibilities

• Identify and implement process improvements, including engineering new processes and re-engineering existing processes
• Document processes, procedures, and work instructions related to vulnerability remediation procedures

Requirements

• Experience with Process Analysis, Process Engineering, & Process Improvement efforts
• Experience with process automation, workflow, and automation tools
• Ability to write clear and concise procedure and workflow instructions, manuals, and job aides
• Ability to compile procedural instructions from Technical SMEs in verbal or written format and translate into clear and well-defined instructions and procedure artifacts
• Investigative mindset - ability to capture independent pieces of information, link them together and re-present them in simple and digestible format

Nice-to-haves

• Experience in Server Vulnerabilities / Cloud Admin / System Admin (Win/Linux) / Vulnerability Management
• Basic understanding of Application & Server Architecture
• Prior experience in Confluence and JIRA to document content and retain knowledge artifacts
• Experience with Confluence, ServiceNow and vulnerability management

Benefits

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available