Process Mapping Business Analyst

Highcloud Solutions - Saint Paul, MN

Full-time

Saint Paul, MN

Professional, Scientific, and Technical Services

About the position

The Process Mapping Business Analyst is responsible for analyzing and improving business processes through data gathering, process mapping, and facilitating workshops. This role involves creating visual representations of workflows, identifying inefficiencies, and proposing solutions to enhance operational efficiency. The analyst will work closely with stakeholders to document process changes and ensure proper implementation.

Responsibilities

• Conduct interviews with stakeholders to gather data on process steps, timings, and decision points.
• Create visual representations of processes using flowcharts, swimlane diagrams, and BPMN notation.
• Analyze process data to identify inefficiencies, redundancies, delays, and potential cost reductions.
• Propose solutions for process improvement, including automation and workflow redesign.
• Facilitate process improvement workshops with cross-functional teams to develop improvement plans.
• Document revised processes and ensure proper implementation and training.

Requirements

• Minimum 15 years of process mapping experience.
• Proficiency in using process mapping tools and techniques.
• Public service experience and grant management experience.

Nice-to-haves

• Proficiency in process improvement to enhance existing processes.
• Strong analytical skills to interpret data and identify trends.
• Effective communication skills with stakeholders at all levels.
• Familiarity with software tools like Microsoft Visio and BPMN modeling tools.
• Experience in technical writing for creating clear documentation.
• Problem-solving skills to identify root causes and develop solutions.

Benefits

• Hybrid work model (1-2 days on-site)
• Potential for contract extensions