Qualtex Laboratories - San Antonio, TX
posted 14 days ago
The Process Specialist II in Customer Operations at QualTex Laboratories is responsible for resolving business-to-business customer inquiries related to specimen submissions, collection data, and testing service requests. This role requires effective communication, critical thinking, and problem-solving skills to provide excellent customer service in a high-pressure environment. The specialist will work closely with various departments to support customer onboarding, manage accounts, and ensure compliance with regulatory and quality standards.