Qualtrics - Seattle, WA

posted 4 days ago

Full-time - Senior
Hybrid - Seattle, WA
5,001-10,000 employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Senior Sourcing Manager at Qualtrics plays a crucial role in the Procurement team, focusing on establishing a resilient supply base that delivers best value and optimizes supplier spending. This position supports Qualtrics' global business by implementing industry best practices and requires strong leadership, innovative thinking, and the ability to manage various categories such as Labor HR/Benefits and Marketing. The role emphasizes collaboration, fiscal discipline, and the development of long-term strategies to enhance supplier relationships and drive value for the organization.

Responsibilities

  • Act as a leader for the sourcing organization, driving sound, methodical, and ever-improving category space.
  • Drive value for Qualtrics via its supply base, delivering savings, sound cash management, and value add partnerships.
  • Lead strategic sourcing projects with business executives while running a full portfolio of sourcing relationships.
  • Act as a consultant to business partners in the supplier sourcing process, communicating approach for supplier agreement negotiations and/or ongoing projects.
  • Partner with internal organizations to define moderate to complex product and/or service requirements; assist with identifying suppliers; run RFx process and evaluations; provide supplier evaluation framework; and make recommendations on supplier selection.
  • Conduct analysis, coordinate key partner participation (Legal, Tax, Information Security, Finance, etc.), and execute supporting administrative processes.
  • Facilitate efforts across multiple geographies in developing solutions to problems.
  • Build, communicate, and execute on sourcing project work plan and timeline. Identify supporting efforts, dependencies, or barriers. Identify and track any sourcing issues, track and report progress.
  • Draft and redline commercial components of master purchasing and service contracts, statements of work, and software as a service and licensing agreements.
  • Assist with risk analysis to identify issues (financial, operational, and/or regulatory) and develop risk mitigation strategies. Communicate risks and alternative mitigation strategies to business owners and cross-functional partners.
  • Support clients in the management of suppliers as it relates to communicating basic contract terms and expectations internally and to the supplier; provide support for contract changes, escalations, remediation, and termination planning.
  • Perform category management and identify data and research resources in the industry. Track the competitive landscape and identify emerging supplier candidates.
  • Handle administrative processes and activity reporting as needed to support projects.

Requirements

  • 7+ years of experience in Category/Sourcing management.
  • Proven ability to influence stakeholders.
  • Proven ability to deliver hard savings, build strong provider relations, and drive change.
  • Complex project management with categories, such as Cloud, Software, Telecommunications, or other relevant categories.
  • Bachelor's degree required; MBA, JD, or other advanced degree in Supply Chain preferred.

Nice-to-haves

  • Experience in managing categories such as Labor HR/Benefits and Marketing.
  • Strong analytical skills and experience with data-driven decision making.

Benefits

  • Generous 401(k) Match
  • $1800 Experience bonus for personal experiences
  • Wellness Reimbursement of $300 per quarter for wellness activities
  • Hybrid work model with in-office collaboration three days a week
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