Produce Assistant

Natural Grocers By Vitamin CottageNorthglenn, CO
287d$19 - $19

About The Position

The Produce Assistant is responsible for assisting the Produce Manager in the successful operation and profitability of the produce department. This position requires providing world-class customer service, maintaining a fresh and inviting produce department, and ensuring compliance with health and company standards. The Produce Assistant will also assist in inventory management, training department personnel, and handling register functions.

Requirements

  • High School diploma, GED or equivalent preferred.
  • 1 year of experience in grocery, retail or produce environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks.
  • Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook.

Responsibilities

  • Providing World Class Customer Service as a number one priority.
  • Exemplifying integrity, responsibility, and excellence and adhering to all policies.
  • Creating an inviting, full and shopable produce department.
  • Assisting the produce department manager in ordering for the department and maintaining accurate inventory levels.
  • Assisting the department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Setting and maintaining the department on a daily basis including ensuring that the produce rack is consistently fresh, full and abundant throughout the day.
  • Culling, crisping, rotating and properly handling/storing produce.
  • Ensuring only certified organic produce is ordered and received.
  • Ensuring all in-stock products/conditions meet company standards.
  • Ensuring that all tools and equipment are cleaned in accordance with health department and company standards.
  • Receiving all incoming produce orders per company standards.
  • Offering and following up on special orders.
  • Assisting in training and monitoring department personnel.
  • Conducting active and passive demos.
  • Working with the department manager to address performance issues within the department.
  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Maintaining the safety and security of customers and employees.
  • Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
  • Continually increasing product knowledge.
  • Utilizing email and IS programs as needed.
  • Completing DSR and the closing cash processes may be required absence of any other qualified employee.
  • Working a schedule based on store needs which includes evenings, weekends, holidays.

Benefits

  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays - Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
  • Medical, Dental and Vision Insurance (for Full-Time Crew Members)
  • Paid Parental Leave
  • Paid Medical Leave (through company paid short-term disability insurance)
  • Company Paid Short-Term Disability Insurance
  • Company Paid Life Insurance
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with discretionary Company Match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with Company Match
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