Produce clerk/ fresh cut

Jewel-Osco - Wilmette, IL

Part-time - Entry Level

Wilmette, IL

Food and Beverage Retailers

About the position

The Produce Clerk at Jewel Osco is responsible for providing exceptional customer service while managing the fresh produce section. This part-time role involves assisting customers, maintaining product quality, and ensuring a clean and organized work environment. The clerk plays a vital role in enhancing the shopping experience by being attentive to customer needs and adhering to company standards.

Responsibilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate's designated department or elsewhere in the store.
• Genuinely thanks each customer and invites them back.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, and making note of customer suggestions or requests.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Answers the department telephone promptly and provides friendly, helpful service to customers who call, including taking product orders.
• Understands and practices proper sanitation procedures and ensures the work area and sales floor are always clean and neat.
• Processes incoming product deliveries by recording codes on perishable products, verifying products being received, unloading products, and moving them to designated storage areas according to '5S' standards.
• Ensures an adequate product supply is ready and on hand and develops or follows a production list.
• Ensures proper merchandising of products by understanding schematics, merchandising of advertised items, proper signage procedures, and meeting customer demands.
• Anticipates product needs for the department on a daily basis.
• Culls the products in the department; reviews the status and appearance of products for freshness and replenishes and rotates products.
• Cleans department shelving, display areas, food preparation surfaces, floors, doors, walls, and storage areas according to sanitation schedule and standards.
• Removes trash in a timely manner.
• Disassembles and flattens packing boxes and loads disassembled boxes into the baler.
• Ensures total department remains organized according to '5S' standards.
• Cuts, trims, and wraps fruits and vegetables as necessary.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store guidelines.
• Reports to work when scheduled and on time.
• Checks invoices against delivered products and supplies.
• Completes all daily bookwork, record keeping, and documentation required by Company, Store Director or Farmstand/Perishable Manager.
• Monitors temperature of all display and storage units for proper product holding.
• Responsible for proper inventory control through pricing, dating, labeling, stocking, and culling.
• Ensures that all food is handled in accordance with local health department regulations.
• Protects associates and customers by removing potential hazards from the sales floor in a timely manner.

Requirements

• Previous experience in a retail or customer service environment preferred.
• Knowledge of proper sanitation procedures and food handling regulations.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong communication and interpersonal skills to interact with customers and team members.

Nice-to-haves

• Experience in a grocery or produce department is a plus.
• Familiarity with inventory management and merchandising techniques.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Paid training
• Retirement plan
• Vision insurance