PRODUCE/CLERK

Kroger - Pearland, TX

Part-time - Entry Level

Pearland, TX

1,001-5,000 employees

Food and Beverage Retailers

About the position

The Produce Clerk at Kroger is responsible for creating an outstanding customer experience through exceptional service while maintaining a safe and clean environment. This part-time role involves assisting the department manager in achieving sales and profit goals, monitoring quality assurance standards, and promoting the company's core values. The position emphasizes customer service and teamwork, aiming to foster a welcoming atmosphere for customers.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment.
• Assist the department manager in reaching sales and profit goals.
• Monitor established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Promote Corporate Brands to customers.
• Create an environment that enables customers to feel welcome, important, and appreciated.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Assist with the preparation of produce platters/trays.
• Inform customers of produce specials and recommend items to ensure they get the products they want and need.
• Adequately prepare, package, label, and inventory merchandise.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with present, future, seasonal, and special ads.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents and report all safety risks or issues.

Requirements

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit once employed

Nice-to-haves

• Comparable retail experience
• Second language (speaking, reading and/or writing)

Benefits

• Flexible scheduling
• Employee discounts
• Career development opportunities