About the position
The Produce Clerk is responsible for creating an outstanding customer experience through exceptional service while maintaining a safe and clean environment. This role assists the department manager in achieving sales and profit goals and ensures adherence to quality assurance standards. The Produce Clerk embodies the company's core values and promotes a customer-first strategy.
Responsibilities
- Create an outstanding customer experience through exceptional service.
- Establish and maintain a safe and clean environment.
- Assist the department manager in reaching sales and profit goals.
- Monitor established quality assurance standards.
- Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
- Role model the 3A's of Friendly: acknowledge, assist, and appreciate customers.
- Promote Corporate Brands to customers.
- Create an environment that enables customers to feel welcome and appreciated.
- Gain and maintain knowledge of products sold within the department.
- Assist with the preparation of produce platters/trays.
- Inform customers of produce specials and recommend items to ensure they get the products they want and need.
- Adequately prepare, package, label, and inventory merchandise.
- Review and inspect products for quality and freshness.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
- Practice preventive maintenance by inspecting equipment and notifying management of any repair needs.
- Notify management of customer or employee accidents and report safety risks or illegal activities.
Requirements
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Current food handlers permit once employed.
- Comparable retail experience.
Nice-to-haves
- Second language (speaking, reading, and/or writing).
