PRODUCE/CLERK

Kroger - Westchester, IL

Part-time - Entry Level

Westchester, IL

Food and Beverage Retailers

About the position

As a member of the Mariano's team, you will play a crucial role in creating an outstanding customer experience through exceptional service. Your responsibilities will include establishing and maintaining a safe and clean environment that encourages our customers to return. You will assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embracing the Customer 1st strategy, you will encourage associates to deliver excellent customer service while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist the department manager in reaching sales and profit goals.
• Monitor established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Handle stressful situations effectively.
• Communicate effectively with customers and associates.
• Maintain knowledge of products sold within the department and respond to customer inquiries.
• Prepare produce platters/trays and inform customers of produce specials.
• Recommend items to customers to ensure they get the products they want and need.
• Inspect products for quality and freshness and take appropriate action with those items.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of any repairs needed.
• Report all safety risks or issues, including robbery, theft, or fraud to store management.

Requirements

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit once employed

Nice-to-haves

• Comparable retail experience
• Second language (speaking, reading and/or writing)
• Role model the 3A's of Friendly: acknowledge, assist and appreciate our customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important, and appreciated
• Stay current with present, future, seasonal, and special ads

Benefits

• A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay.
• Emotional and financial support with free counseling through the Employee Assistance Program.
• Valuable associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.