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Pick And Save - River Hills, WI

posted 2 months ago

Full-time
River Hills, WI
Building Material and Garden Equipment and Supplies Dealers

About the position

The position focuses on delivering outstanding customer experiences through exceptional service while maintaining a safe and clean environment. The role involves assisting the department manager in achieving sales and profit goals, ensuring quality assurance standards are met, and promoting a customer-first strategy among associates. The candidate will embody the company's core values, including respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

  • Create an outstanding customer experience through exceptional service.
  • Establish and maintain a safe and clean environment that encourages customer return.
  • Assist the department manager in reaching sales and profit goals.
  • Monitor all established quality assurance standards.
  • Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
  • Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
  • Promote Corporate Brands to customers.
  • Create an environment that enables customers to feel welcome, important, and appreciated.
  • Answer questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department.
  • Assist with the preparation of produce platters/trays.
  • Inform customers of produce specials and recommend items to ensure they get the products they want and need.
  • Adequately prepare, package, label, and inventory merchandise.
  • Review/inspect products for quality and freshness and take appropriate action with those items.
  • Label, stock, and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude and stay current with present, future, seasonal, and special ads.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
  • Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents and report all safety risks or issues, including robbery, theft, or fraud to store management.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Requirements

  • Ability to handle stressful situations.
  • Effective communication skills.
  • Knowledge of basic math (counting, addition, and subtraction).
  • Current food handlers permit once employed.

Nice-to-haves

  • Comparable retail experience.
  • Second language (speaking, reading, and/or writing).
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