Producer Compensation Analyst

New York Life - Bethlehem, PA

Full-time

Bethlehem, PA

Insurance Carriers and Related Activities

About the position

The Producer Compensation Analyst is a client-facing role responsible for handling inquiries from clients and brokers, ensuring accurate and timely commission payments. This position involves collecting and validating necessary documents for system setup, processing Broker of Record changes, and providing support to internal and external business partners. The role is essential in maintaining service excellence and compliance with company policies while working in a hybrid environment.

Responsibilities

• Collects and validates required documents and data elements for initial system setup and broker commission payments.
• Provides timely and accurate responses to inquiries from clients and brokers via phone and email.
• Monitors and processes assigned manual commission payments through payment processing software.
• Complies with departmental policies regarding the ethical use of company equipment and information protection.
• Assists other Premium Audit Teams as needed.

Requirements

• Bachelor's degree in Business Administration or related field, or equivalent work experience preferred.
• Strong focus on Service Excellence when partnering with internal and external business partners.
• Ability to multi-task and work with urgency in a fast-paced environment.
• General understanding of accounting principles and control procedures.
• Strong computer skills, including MS Excel and MS Access.
• General knowledge of accounts receivable procedures and systems for reviewing premium remittance payments preferred.
• Ability to work independently as well as part of a team.

Benefits

• Leave programs
• Adoption assistance
• Student loan repayment programs
• Annual discretionary bonus
• Incentive program participation