Product Analyst-Agile

Truist Financial - Atlanta, GA

Part-time,Full-time - Entry Level

Atlanta, GA

Credit Intermediation and Related Activities

About the position

The Product Analyst works on the Product Management team to analyze, design, and support Truist's product platform, specifically focusing on Digital Commerce Consumer Lending experiences. This role requires experience with technology online/mobile product implementations and a detailed understanding of the software development life cycle (SDLC) in both waterfall and agile methodologies. The Product Analyst partners with product management to analyze product trends and support product management discovery, potentially owning non-complex features independently.

Responsibilities

• Define future product requirements by researching existing client needs, subject matter expert knowledge, competitive products, industry trends, and industry standards.
• Lead research and analysis on assigned projects to translate business and market requirements into functional requirements.
• Create product documentation for new product features and enhancements, working with the Product Manager to translate functional documentation into product technical specifications.
• Support business validations for the product release; maintain current product support documentation; develop system testing plans and conduct testing with system enhancements, user application, and quality assurance testing.
• Support Truist's Digital Transformation initiatives/projects and activities that determine and prioritize strategic digital investments.
• Monitor digital trends across one or more digital properties for progress against KPIs, performance SLAs, and extract insights for future enhancements in close partnership with product leaders.
• Monitor and track product findings and work with product and support teams for issue remediation.
• Support the development of digital roadmaps that reflect client needs/gaps and teammate needs/gaps, as well as foundational technology capabilities and other digital enablers.

Requirements

• Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience.
• One or more years of banking, financial services, digital, or other relevant work experience.
• Strategic thinker with the ability to quickly assess complex problems, prioritize key issues, and focus on relevant technology and business facts.
• Comfortable managing concurrent projects in a fast-paced, results-driven environment.
• Comfortable with ambiguity, leading work autonomously, and making independent decisions.
• Well-developed verbal and written communication skills.
• Well-developed analytical, decision-making and problem-solving skills.
• Solid understanding of trends in technology and in the financial services industry.
• Ability to learn and translate technically complex concepts into business-friendly terminology.
• Considerable tact, diplomacy and people skills.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Benefits

• Medical, dental, vision, life insurance, disability, accidental death and dismemberment insurance.
• Tax-preferred savings accounts and a 401k plan.
• At least 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during the first year of employment.
• 10 sick days (also prorated) and paid holidays.
• Potential eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.