Product Analyst, Health IT Data

$60,000 - $80,000/Yr

American Heart Association - Dallas, TX

Full-time - Entry Level

Dallas, TX

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career. The American Heart Association has an excellent opportunity for a Product Analyst, Health IT Data based out of our National Center office. This position can be home based. The Product Analyst will be responsible for activities related to supporting the American Heart Association Health-IT team with quality-checking, maintaining, and enhancing the Get With the Guidelines registry and providing operational support for the initiatives that use the Registry. Core Get With the Guideline initiatives include Stroke, CAD, HF, AFib, Resuscitation, and Cardiogenic Shock. The role may also have supporting responsibilities for special funded initiatives related to quality improvement for cardiovascular disease. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

• Work closely with the Sr. Product Managers and the National Director for Health-IT to ensure site and user configuration in the registry platform.
• Provide the organization QI/BD staff with supporting registry resources.
• Track projects and provide administrative support to external and internal users.
• Perform ad-hoc analyses in Excel to evaluate progress.
• Support Sr. Product Manager in developing technological specifications for the Get With the Guidelines Registries and other software products that use inpatient clinical data.
• Quality-check the product and report defects or desired changes to the software vendor.
• Coordinate with software vendor to track ongoing work and deployments.
• Communicate enhancements and bug fixes to internal teams and external end-users.
• Perform ad-hoc Excel analyses using high-volume clinical or programmatic datasets to support internal program evaluation and external presentations.
• Work closely with the Sr. Product Manager to hone the analysis scope, parameters, and approach.
• Maintain critical data entry, such as adding new users and processing new registrants for core initiatives.
• Support the QI/BD staff with site onboarding and provide administrative support where needed.
• Work to understand the algorithms behind the clinical quality metrics in the Get With the Guideline Registry and review their functionality through regular testing.
• Coordinate with the Sr. Product Manager, Quality Measures team, and end-users to ensure these metrics function accurately.
• Support the Sr. Product Manager in developing staff and customer webinars related to assigned projects.
• Act as project lead for assigned registry projects and pilots.
• Coordinate and support custom programs or data analytics projects as assigned.

Requirements

• Bachelor's Degree
• At least two (2) years of relevant experience
• Experience working in public health, healthcare, inpatient quality improvement, or related field
• Experience in project coordination
• Intermediate Excel skills (XLOOKUPs, creating graphs, IF formulas)
• Ability to understand, interpret and communicate clinical information, evaluate data, present findings, and comprehend new information with exceptional analytic capacity
• Exceptional attention to detail
• Willingness to learn new software and skills
• Ability to independently manage multiple complex projects
• Ability to effectively work with physician experts and scientific thought leaders
• Knowledge of voluntary health organizations and experience in group process with the ability to resolve conflicts and gain consensus through mediation and collaboration
• Ability to travel locally or overnight up to 10% - at least one in-person department staff meeting per year.

Nice-to-haves

• At least two (2) years of experience with the organizations Get With the Guidelines registries
• Ability to manage vendor deliverables
• Ability to manage complex relationships with external partners and allied organizations
• Experience in product lifecycle management, particularly with product maintenance and new product development
• Excellent communication and presentation skills.

Benefits

• Competitive base salary with regular market value reviews
• Merit increases and incentive programs based on performance
• Wide array of benefits including medical, dental, vision, disability, and life insurance
• Robust retirement program with employer match and automatic contribution
• Employee assistance program and wellness program
• Telemedicine and medical consultation services
• Professional development opportunities through Employee Resource Groups (ERG) and mentoring programs
• Access to HeartU, the Association's national online university
• Paid Time Off (PTO) starting at a minimum of 16 days per year
• 12 paid holidays off each year
• Tuition Assistance program for further education and career development.