Tyler Technologies - Latham, NY
posted about 2 months ago
Tyler Technologies, a leading provider of end-to-end information management solutions for local governments, is seeking a Product Analyst for its Transportation management division located in Latham, NY. This role is crucial in enhancing the portfolio of mobile solutions and products by understanding and documenting software requirements that address market problems and meet client needs. The Product Analyst will play a key role in bridging the gap between technical and non-technical stakeholders, ensuring that the product development process aligns with user needs and business objectives. In this position, the Product Analyst will be responsible for gathering requirements from various sources, which will support the product development process. This includes creating User Stories that articulate user needs, program functions, and test cases necessary for system development or modification. The analyst will also research and analyze potential new features based on system requirements defined by business system owners, ensuring that the design and documentation of requirements consider future maintainability and growth of the software. The role requires staying updated on the latest trends in mobile technology and related hardware, as well as demonstrating a comprehensive understanding of the entire ecosystem with a focus on mobile solutions. The Product Analyst will work closely with the Product Owner to manage customer enhancement requests and expectations, and will occasionally travel to client sites and tradeshows as needed. This position is ideal for someone who thrives in a fast-paced environment and possesses strong analytical, problem-solving, and communication skills.