Product Analyst - Shopping Experience | Individual Investors, Client Experience
T. Rowe Price - Owings Mills, MD
posted 3 days ago
About the position
As a Product Analyst on the Shopping Team in Growth, this role will assist in the discovery, development, and implementation of our shopping experience roadmap. The product analyst will analyze client segments to identify areas of opportunity, determine technical requirements to accurately target groups of clients, and consult with internal and external partners to enable the organization with solutions that drive business results. The analyst will take an end-to-end client view, ensuring shopping experiences align with overall business strategy, and deliver a consistent client experience across all touchpoints through testing, optimization, and personalization. Provide technical support for determining appropriate metrics, milestones, and other performance indicators. You will demonstrate a high degree of judgment; negotiate regularly with creative, development and activation stakeholders, providing insights and recommendations. Leverage client insights to recommend enhanced processes, reports, tools, etc., for improving effectiveness. This role will join a team of developers, designers, product owner and analysts utilizing an Agile methodology, to launch client-centric features from research and discovery to development and delivery. The PA is a data/tech SME with a deep understanding of business goals who manages our end-to-end delivery process, including planning, delivery, execution, and troubleshooting, as well as collaborates cross-functionally in our agile team during our discovery and design phases to enhance our deliverables to bring innovative solutions to life.
Responsibilities
- Writes and maintains requirements in the form of user stories for experiences in Adobe Experience Manager (AEM) and non-AEM applications.
- Provides direction to cross-functional team, including marketing, technology, and design associates.
- Plans with team members to ensure a strategic, complementary release schedule and works with product owner to identify necessary operational changes stemming from a release.
- Researches a variety of activities, dependencies, gaps, or other critical items that are relevant to assigned clients or projects.
- Completes data collection and documentation as it relates to client projects and identifies issue resolution.
- Coordinates business resources across the firm needed to complete standard projects.
- Analyzes data to recommend solutions to senior client experience staff that will improve client experience, execute strategic initiatives, and achieve operational efficiency.
- Supports specific initiatives that help meet key performance indicators, operational efficiencies, or nondiscretionary compliance projects.
Requirements
- Bachelor's degree or the equivalent combination of education and relevant experience
- 2+ years of total relevant work experience.
Nice-to-haves
- Experience with Adobe Experience Manager (AEM) and/or Sitecore, inclusive of authoring.
- Experience with Adobe Target and/or similar testing optimization platforms
- Experience with ADA/508 Compliance
- Experience working in a highly regulated industry
- Strategic thinker & problem-solver with proven ability to understand details & actively execute to ensure success.
- Ability to translate and simplify complex business and technical requirements.
- Strong negotiation skills and ability to influence decisions.
Benefits
- Competitive compensation
- Annual bonus eligibility
- A generous retirement plan
- Hybrid work schedule
- Health and wellness benefits, including online therapy
- Paid time off for vacation, illness, medical appointments, and volunteering days
- Family care resources, including fertility and adoption benefits
