Product Analyst - Telematics

$42,316 - $80,000/Yr

Tyler Technologies - Plano, TX

Full-time

Plano, TX

Professional, Scientific, and Technical Services

About the position

The Telematics Product Analyst at Tyler Technologies is responsible for enhancing the company's telematics solutions by providing exceptional business value. This role involves collaborating with various teams to ensure seamless integration of telematics hardware, addressing customer needs, and fostering a culture of innovation within the team. The ideal candidate will have a strong background in telematics and a passion for developing cutting-edge technologies to meet market demands.

Responsibilities

• Serve as the primary point of contact for all sales and operations inquiries related to telematics hardware
• Collaborate with Geotab's team to resolve any hardware-related issues and ensure seamless integration of their telematics solutions
• Develop and maintain comprehensive documentation on telematics installation procedures, troubleshooting techniques, and maintenance procedures
• Collaborate with cross-functional teams, including sales, operations, engineering, and product development, to drive the success of telematics hardware initiatives
• Foster a culture of innovation and continuous improvement within the telematics hardware team
• Occasional travel to client sites and tradeshows required
• Perform other duties as assigned

Requirements

• 3+ years of experience in telematics hardware management, preferably with a focus on fleet management or transportation
• Strong knowledge of telematics hardware solutions, including GPS tracking devices, sensors, and communication protocols
• Proven experience working with Geotab or other leading telematics providers
• Excellent communication and interpersonal skills, with the ability to effectively interact with internal and external stakeholders
• Strong analytical and problem-solving skills, with the ability to identify opportunities and develop solutions
• Ability to work in a fast-paced, dynamic environment and adapt to changing business needs
• Fundamental understanding of the functions, operations, applications, and customer interactions related to school bus services

Benefits

• Competitive benefits to support health and financial wellness