Insight Global - New York, NY
posted 2 months ago
The Product Analyst position at Insight Global involves maintaining, implementing, and deploying mission-critical production data collection series. The role requires responding to and resolving incidents for Level 1 and Level 2 on-premises and AWS cloud solutions. Additionally, the analyst will facilitate the development of new cloud solutions, focusing on tasks such as data migration and analysis. This position is crucial for ensuring the smooth operation of production systems and requires a proactive approach to incident management and system optimization. The ideal candidate will have extensive experience in production operation support, particularly with AWS resources. This includes expertise in cloud migration, automation, and packaging, as well as proficiency in monitoring tools such as Cloudwatch and Grafana. The role also involves scripting with Terraform and ensuring AWS security and compliance. The analyst will be part of an Agile squad, contributing to the deployment and incident reporting processes, and will utilize ticketing systems like ServiceNow for effective incident management. Core skills required for this position include being an expert in RedHat Linux, Middleware WebSphere, and core Java. The candidate should possess strong troubleshooting and debugging skills, as well as a solid understanding of code structure for production support. The role demands hands-on experience with various technologies and a commitment to maintaining high operational standards in a fast-paced environment.