Product Analyst

$150,000 - $210,000/Yr

Substack - San Francisco, CA

Full-time - Mid Level

Hybrid - San Francisco, CA

About the position

The Product Analyst at Substack plays a crucial role in enhancing the product team's decision-making capabilities. This position is embedded within the Product organization and reports directly to the VP of Product. As a mid-level analyst, you will be part of a small team focused on understanding product dynamics, user behavior, and growth strategies. The role is primarily based in San Francisco, with remote options available for exceptional candidates.

Responsibilities

• Take ownership of continuously improving understanding of the product, user base, growth trajectory, and state of play.
• Proactively partner with PMs and company leadership to inform the long-term, medium-term, and short-term strategy of your product area.
• Help the team define useful metrics and set clear goals.
• Share regular insightful updates with your team and across the company.
• Proactively partner with engineers to invest in clean and thorough logging, ETL, and improving the ergonomics of our data.

Requirements

• Solid understanding of product growth concepts and frameworks (e.g. retention curves, cohort analysis, growth accounting).
• Advanced SQL knowledge, and familiarity with BI tools (we use Snowflake and Periscope every day).
• Strong data visualization and written/verbal communication skills — must be able to design legible dashboards and clearly convey the salient insights for any analysis.
• Solid understanding of A/B test and experimentation concepts (proper test design, power calculation, post-hoc analysis, novelty effects, etc.).
• Strong product sense and intuition — a deep understanding of Substack's product, user base, and market position is a must.
• Ability to roll up your sleeves and do what needs to be done with limited resources and support.

Benefits

• Market competitive salary
• Equity for all full-time roles
• Exceptional benefits