Product Analyst

FEDERAL RESERVE OF SAN FRANCISCO - Salt Lake City, UT

Full-time - Entry Level

Remote - Salt Lake City, UT

About the position

The Product Analyst role at the Federal Reserve Bank of San Francisco involves supporting the development and management of data/application integration products that are essential to the Federal Reserve's mission. This position is part of a rotational program that allows the analyst to work with various product teams, focusing on customer onboarding, product delivery, and strategic roadmap planning. The role emphasizes collaboration with stakeholders across the organization to enhance product offerings and operational efficiencies.

Responsibilities

• Customer onboarding, feature implementations, and backlog maintenance
• Roadmap planning to align product strategy with market landscape and customer demand
• Management of product delivery across a complex matrixed organization of partner teams
• Oversight or participation in product-related communications to various levels of stakeholders (from technical SMEs to executive teams)
• Surfacing and tracking cross-functional dependencies to establish priorities and mitigate risks of delivery
• Identification of key opportunities for business or technical process improvement to increase operational efficiencies or reduce costs across the organization
• Develop user guides, training, and training schedules for stakeholders
• Participate in the Planning Increment and roadmap process, planning for future launches or enhancements to products and services
• Analyzes product metrics to proactively identify and optimize customer value, product performance, etc.

Requirements

• Bachelor's degree in computer science, Information Systems, Business, Economics, or similar discipline
• Strong analytical, teamwork, leadership, critical thinking, multitasking, and time management skills
• 1+ years in developing innovative, technical products
• Must be a U.S. Citizen, or a Green Card Holder with an intent to become a U.S. Citizen.

Benefits

• Flexible hybrid work model allowing collaboration in the office and remote work
• Opportunities for career development and growth
• Community engagement initiatives