Product Analyst

TEKsystems - Dearborn, MI

Full-time - Mid Level

Dearborn, MI

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Product Analyst role at TEKsystems focuses on supporting the Contract Booking and Funding journey within the Originations Transformation team. This position involves collaborating with cross-functional teams to ensure the new platform meets user needs and aligns with business objectives. The analyst will advocate for the product vision and contribute to the strategic direction and roadmap of the transformation initiative.

Responsibilities

• Review existing processes and help create future state process maps
• Review and validate finalized future state process maps
• Collaborate with product managers and development teams to define product requirements, create user stories, and prioritize features related to booking and funding user-interface
• Configure and review the new platform and build workflows
• Update process documentation post-configuration
• Perform testing
• Inform business stakeholders and obtain business sign-off
• Formalize design decisions
• Refine the product backlog
• Build integrations for validated business processes

Requirements

• 3+ years with progressive responsibilities on agile software delivery teams
• Experience with working with dealers
• Experience with RouteOne
• Experience with JIRA
• Experience with Alfa
• A results-oriented mindset with a data-driven approach
• Ability to think strategically with a passion for innovation and a commitment to delivering exceptional customer experiences

Nice-to-haves

• Performance testing
• Backlog grooming
• Backlog management
• User stories
• Process mapping