Product Analyst

Unclassified - Akron, OH

Full-time - Mid Level

Akron, OH

About the position

As a Product Analyst at Independence American Insurance Carrier, you will play a pivotal role in shaping the world of pet insurance. This position involves identifying data and market trends, enhancing and innovating pet insurance products, and providing performance analytics to support profitable growth. You will collaborate closely with Product Managers and the Director of Product Management to present data-driven insights that inform key decisions, ensuring that the company's offerings remain competitive and customer-centric.

Responsibilities

• Analyzes product and portfolio P&L performance, identifies growth opportunities, assesses new product metrics, and evaluates initiatives to uncover issues.
• Provides strategic recommendations and implements improvements to drive profitable growth.
• Develops and enhances reports and tools which support better decision-making for our business partners.
• Acts as a subject matter expert in specific pet insurance contracts, products, and rating structures.
• Constructs and works with structured information and data sets from multiple sources to generate analytical insights, ensuring data integrity across products.
• Conducts ad hoc analyses to address and resolve emerging business challenges.
• Supports the exploration and analysis of key data points to support ongoing monitoring, maintenance, and underwriting of existing products.
• Collaborates with key stakeholders, such as Actuarial and Underwriting, to identify portfolio insights, emerging trends, and profit opportunities.

Requirements

• Bachelor's degree in a relevant field or equivalent work experience.
• 3+ years of experience in product performance analytics, insurance pricing, and/or underwriting.
• Strong visualization and presentation skills for reporting and analytics, with proficiency in tools such as Power BI, Tableau, or similar platforms.
• Proven ability to collect, analyze, and synthesize data, with experience using tools such as SAS, SQL, R, Python, or equivalent to support informed product decisions.
• Knowledge or experience in veterinary or animal health (specifically dogs and cats) is highly desirable.
• Ability to effectively communicate complex ideas, product details, and analysis to both technical and non-technical internal audiences.

Nice-to-haves

• Experience in product management and contracts.
• Familiarity with analytics in the pet insurance industry.

Benefits

• Commuter assistance
• Paid parental leave
• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• On-the-job training
• Employee assistance program
• Vision insurance
• Volunteer time off
• Life insurance
• Retirement plan
• Pet insurance